Live Chat with our customer service. Consumers complaining about Lunawigs most frequently mention customer service, poor quality and order anything problems. they also want to keep the $14.99 for shipping. Stay safe with our COVID-19 guide. Should be illegal for this company to get away with this. even though if I return it I would have to pay out of pocket. Always make sure you do plenty of research BEFORE YOU GET SCAMMED like me lol. Scam! You will not receive the product you see in their add. (Meaning the “head” part of the wig is pure white. BEAUTY LUMINA HAIR REVIEW | UNBOXING: hi lovelies! When I emailed them, they told me the wig had to be processed to be beautiful, and that I had to sort it out....Terrible wigs and terrible customer service. I received a wig that look nothing like the picture. Give that company a bad rep, so that no one will order products from them. Forced to give a star rating though 1 star is too many. Also 1 star says "doesn't get any worse" well it does because LUNA WIGS don't ever deserve that star! It like look a dead animal laying on my head. beware! The wigs are so horrible, I wouldn't even give them away as a donation. Tracking sucks, updates are only made like every 6-10 days! The wigs are coming from China and you can not contact them nor get a response especially if its within 30 days of placing your order. When I receive the wig it was the shabbiest thing I have ever received. That's what I saw, that's what I expect. It is not. Vogue Wigs has been in business for over 15 years selling wigs, … LUMINA NRG is committed to produce the most effective products and tools for skin rejuvenation. To find more information about reviews and trust on Sitejabber.com please visit. Ali Lumina hair will be your best choice! I’m black smh.) The photos are from Freedom Couture wigs. Yet, I've gotten so many compliments! I bought 2 short hair styles for the summer and they were nothing like the pictures. u've been warned!!! Don't ignore these bad reviews like I did! I was not happy with the color. Same automated responses. Wigs for Women | Buy 1 Get 1 Free. I emailed them and the response was that I have three options and it's up to the customer to choose. But GOD don't sleep! Both were the ugliest cheapest wigs I've ever seen. I FIRST WAITED 3 WEEKS, ONLY TO RECEIVE THE (UGLIEST) WIG I HAVE EVER SEEN! BEAUTY LUMINA HAIR REVIEW | STRAIGHTENED & UPDATE : I reviewed the 360 Lace Frontal Wigs Body Wave by beauty lumina hair company and today I showed how I straightened the hair and update on the hair. Y’all played me hard and I don’t appreciate it. Lunawigs Reviews - 164 Reviews of Lunawigs.com | Sitejabber I tried to cancel the order within the 14 days like it says but they said there's nothing they can do. TERRIBLE!!! I am disappointed. I ordered 2x blond natural hair and received some plastic (nylon?) they told me that the company has 10 days to address the problem. I was told that I could keep the wig and be credit $5.00 back in to my account. Tried to get a refund and they are now just ignoring me. It's so ashame that this site continue to sale. Ripped me off. The most up to date and in-depth Luminar review … Tip for consumers:The company is not a US company which means it will be difficult to have any issues satisfied. $90 down the drain. DO NOT ORDER FROM THEM ! They put 2 wig caps with them. Backed by medical science and modified to allow non-invasive treatment, the sophisticated technology behind LUMINA … This company is a sham. the wig I wanted to be was spoued to have lots of waves with blond highlights all over.last was a super curly wig that was red instead of blond super curly hair.UPDATE: she said that I won't be able to get my full refund. This company is false advertising their wigs. Absolutely shocking. I emailed the two people who answered me when I reached back in early May. I m definitely not satisfied would lik an Exchange The quality of the hair Horrendpus. No returns no refund thats their thing to avoid. Of course, I didn't get a response. They stole $70 from me. I am months in. All the wigs are good for is the trash can. Tip for consumers:The site is deceiving and if you do purchase there is no real tracking number to follow when the wig is coming. wig 1 was spoused to be a blond short hair wig with a little bit of brown at the top. A total scam! Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Luna 091 Philadelphia Designer Women Spiral Kinky Short Wig. Nothing at all like advertised. I hope I will get my refund. I kept e-mailing them asking where my wigs were and they kept telling me they would have USPS update shipping which was a lie. They refuse to provide that information. When I say you got me this time! When I finally did get them, they were an absolute joke. So the human hair lace wig … Dont BUY FROM CHINA. OMG! The company is base in China. It's been two weeks or better scince i ordered from luna wigs, and i have not recieved my order. I ordered wigs in April and here it is June and I have not received any thing. I ordered a wig Dom Luna back April 28th they took the money out of my card but I haven't received My wig I will get my bank involved if I Idont get my merchandise, SCAM SCAM ITEMS ARE TRASH JOKE LIKE WIGS! The three options pertain to thickness. They say 14 days. Trash. 7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members.