Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Use the plus (+) and I have a C24F390FHN (24" wide-screen curved monitor) which is supposed to be able to play sound when connected to a compatible HDMI device that plays sound. Figure : Example of selecting HDMI as the default audio output device (Windows Vista). Speakers. selection. If the issue still persists after trying out the steps. Please take our brief survey. Link: https://hp.care/2KRrLXw, Also, refer the monitor user guide user guide to know monitor. Check the cable connection. So the sound is there but is not coming out of the speakers. , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. i just bought this slime line desk top and the speakers do not work and i do not know what to do  it is a windows 10 hp so can some one help me please vergie 65. Speakers do not work without an audio signal from the computer. Vergie65, try to restart your computer after connecting the monitor. and trade-in questions answered, Text SMSCARE to 62913 to receive If sound is missing from other software, continue using this procedure. @AffluentMaster, Welcome to HP forums. , our Samsung representative, wants to know about you so they can assist you better. variable depending on the menu or submenu that is active. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Ensure HDMI audio is selected as the main audio output in the operating system (for example, Windows Audio Properties in Control Panel). Where many curved monitors have a subtle curvature, this monitor's curve is dramatic. Please share your ZIP Code to find a nearby Best Buy to try out your next phone. It happens many times when there is no output from the HDMI connection. Bad sound card. Hi! See our privacy policy here. minus (-) controls to adjust the volume. † The opinions expressed above are the personal opinions of the authors, not of HP. Try to adjust the volume higher using the monitor front-panel volume button. 3. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. In the Windows* taskbar, right-click the Speaker icon: On Windows* 7, 8.1 and Windows® 10, select Playback devices: For more information on this subject, please read Using HDMI Audio with a Desktop Computer. Connect the previously known working monitor on the computer and make sure the video resolution conforms to the resolution supported by the LCD’s native resolution. Visit our contact page to review all your options. By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. HDMI Sound Not Working Issue. If the monitor is not already on, press the Power button to turn on the monitor. Under Management select factory defaults. That what helped me. A defective power cord or outlet is the most likely culprit. Did you make any software or hardware changes on the monitor? You can also run a diagnostic test on your monitor. Are you able to hear audio using headphones or speakers? Fast, easy checkout with Shop Samsung App. When this happens, there usually isn't anything wrong with the monitor itself. Use the three Function buttons to navigate, select, and adjust the menu choices. To exceed the performance of monitor speakers you’d need to go into the realm of high end audio hardware, and that’s a whole ball game unto itself. Please advise how to get sound out of monitor speakers. Have you tried checking with a different HDMI cable? The speaker should work fine now. If the built-in speakers on the monitor do not produce sound, perform each step that follows, testing for sound after each step, until you can hear sound: Close the software program you are using that is missing sound. Then try connecting the monitor to another PC. Click the Apple logo in the top-left … Sorry, there is insufficient stock for your cart. Adjust Volume. bezel to activate the buttons, and then press the Menu button to open the OSD. At the bottom click “Set as default” to bring it … The monitor has a seperate volume control, which is also turned all the way up when testing the monitor speakers. Uninstall and install the device again and check whether the audio input and output are recognized by the audio device. If you have external speakers you can plug them into the audio out slot on the back of the monitor and the problem will be solved. As you mentioned you have issues playing audio from the monitor speakers. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. Adjust the volume higher in Windows from the computer. Most LCDs have a refresh tolerance of 60hz, please make sure the refresh rate is also 60hz. Make sure you uninstall both drivers. There are a few things you can do to solve this issue, like checking your connections, adjusting The most common reason for a monitor to be blank is that it's turned off, or it's hibernating or on a screen saver and will wake up with input. Test for audio using another software program. Sometimes Windows can get confused when you plug in a HDMI display as it expects something like a TV which would have speakers so that HDMI source is selected as the sound output. for 24/7 live support, Schedule in-home, walk-in, or mail-in service with our easy service diagnosis and scheduling tool, Your order, returns, refunds If the monitor's speakers are not working, it's usually due to incorrectly configured settings or cables. I just puchased a HP 24ea white monitor. Change the Brightness, Contrast, and Color settings to find the right balance on your monitor. Power on monitor, 4. To enable sound from a headset, plug in the headset to the audio-out jack on the monitor. Updating Drivers on Mac: Open the Apple menu ('Apple1' icon).